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Customer Service Representative
 
  • Customer Service Representative
  • contract at a Bank
  • Downtown Toronto

Company: Bank

Position Title: Customer Service Representative
Pay Rate: $ 18.00/hr + 4% vacation pay
Duration: 6 months with a potential for extension
Location: Downtown Toronto
      
 
SUMMARY OF DAY TO DAY RESPONSIBILITIES:

  • Making outbound calls to financial institutions updating internal systems
    This is a call center environment
  • 80% of functions will include candidates conducting outbound calls; responsible for the timely and accurate follow up of client transfers from other financial institutions into TD Wealth
  • 20% of functions will include data entry functions, i.e. updating in house systems and working closely on our house ticketing software.
  • 80% on phone call centre environment

 MUST HAVE:

  • Excellent verbal and written communication skills for when candidates are entering tickets and carrying out data entry duties
  • Microsoft Excel skills – intermediate
  • Attention to detail

NICE TO HAVE:

  • Call center experience
  • Banking experience
  • New Graduates

 

  • About Us
    Kelly Services believes in relationships, not transactions. That’s why we’re committed to successfully matching job seekers with the best employers across Canada and around the world.  We fill positions from entry-level to management, on a temporary or permanent basis. Whether your specialty is science, IT, finance, engineering, marketing, manufacturing, contact centre or business administration, we’ll work with you to understand your likes, dislikes, goals and ambitions, and present you with opportunities that meet your needs. See what we have to offer.

    Looking for more?  Sign up for our Career Tips Newsletterto receive helpful tips and tricks monthly, connect with us on FacebookLinkedIn & Twitter, or visit ca.

  • Kelly Services (Canada) Ltd., is committed to providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

 

Job Ref: CA769AST000125
Submitted: 07-11-2019 11:19 AM
Location: Ontario - Toronto and area
 


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