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Food Samples - Team Lead

Kelly Services is now recruiting for a Samples Supervisor/Team Lead who will be responsible for supervising the distribution of all food mix sample requests for the various business teams in both Canada and the US.

The individual will organize and manage an inventory of samples required to fill requests in a timely manner, as well as, request samples from Production (liquid or dry blends) or suppliers that are non-stock items. The individual will work closely with Sales representatives across all regions and our large supplier network. The role will also include the supervisory responsibility for the associated sample room personnel.

What’s in it for you?

  • Full time work
  • Full time hours
  • Pay $50K to 55K
  • Benefits after 3 months
  • 3 weeks vacation
  • RRSP match

SHIFT: Monday to Friday 8:30am to 5:00pm

Necessary Qualifications

  • College level diploma or degree
  • Supervisory experienced preferred
  • Must be able to stand for long periods of time
  • Must have strong organization skills
  • Attention to detail required
  • Knowledge of GMP practices
  • Prior food industry experience
  • Must have strong oral/written communication and good interpersonal skills
  • Must have strong computer knowledge skills (MS Office)
  • No known food allergies


  •  Responsible for organizing sample requests, processing the required paperwork and preparing samples for delivery to customers within requested timelines
  •  Develop and maintain the sample inventory
  •  Determine and process stock orders based on frequency of individual sample requests
  •  Track turnaround time for samples with a goal of improving the average response time
  •  Prepare monthly sample metrics report for distribution to key stakeholders
  •  Contact suppliers to request non-stock samples for delivery to Mississauga and Chicago sample rooms
  •  Build and maintain good relationships with suppliers by ensuring their request processes are followed
  •  Provide technical documentation with samples as required
  •  Follow up on outstanding requests including updates to the individual who placed the request
  •  Courier samples as required, including to USA
  •  Maintain, organized, clutter free and neat work area
  •  Complete all other duties as assigned
Job Ref: CA760ESC000011
Submitted: 15-08-2019 08:48 AM
Location: Ontario - Mississauga and area

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